International Dispute Resolution Specialists
We are committed to protecting your privacy. We seek to provide a high level of protection for the personally identifiable information we collect and use.
COLLECTION OF INFORMATION
At different occasions you may be asked for certain types of personally identifiable information (e.g., your first and last name, mailing address, city or town, county, post code, country, telephone number, email address, Professional CV. This list is not exhaustive but indicative only). We hope you will provide us with this information. However, if you do not want to disclose your personally identifiable information to us, please do not submit it. This does mean that in some cases we will not be able to provide you the service you have requested.
We may also collect non-personally identifiable information from you when you visit the Site but some of which may be classed as personal information by the General Data Protection Regulations (GDPR) (e.g. your IP address, browser type, domain name, etc.). This information is collected and analysed in the aggregate in order to improve the function and content of the website.
INFORMATION WE RECEIVE FROM OTHER SOURCES
This is information we receive about you if you use any of the other websites we operate or the other services we, our Members or our Consultants provide. In this case we will have informed you when we collected that data if we intend to share such data internally or combine it with data collected on this site, and obtained your consent to such sharing. We will also have told you for what purpose we will share and combine your data with your consent. We may work closely with third parties (including, for example, business partners, sub-contractors in
technical, payment services, analytics providers, search information providers, publishers, conference organisers, other legal professionals or consultants and the courts). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
USE OF INFORMATION
We use the information that is collected about you for a variety of purposes. You will be informed about these purposes at the time of collection. In general, however, we foresee the following uses:
Information about you may be used to add you to our email subscription list should you so choose, provide your name to members or consultants of/to IDR Group solely in connection with your expressed interest in IDR Group, provide services or products, analyse trends and statistics, enhance the operation of the website(s), serve content and advertisements and send informational and promotional materials about us or otherwise communicate with you.
Information about clients will in addition be used to provide customer service, confirm and fulfil services requested, ship to you data or literature about our services, and administer payments and possible problems and disputes with dispatchers and other service providers. This information will NOT be shared or passed on to any third party whatsoever.
Members and Consultants
Information about members and/or consultants will in addition be used to provide, confirm and fulfil services requested, communicate with you, promote our services and your agreed services, ship to you data or literature about our services, and administer payments, service requests and possible problems and disputes with dispatchers and other service providers.
We may employ other organisations or agents to perform functions on our behalf. Examples of such functions include fulfilling service orders, delivering packages, email administrative functions, processing credit/ debit card payments, and providing customer service. These organisations or agents are under a contractual obligation to use confidential data received from us ONLY for purposes that fall within the functions for which they were hired.
We may disclose information that we collect about you when we are promoting the IDR Group and its services along with agreed services you provide in line with the terms of our agreement with you and where we have reason to believe that this is necessary to identify, contact or bring legal action against persons or entities that may be harming you, us or others. We may also disclose information when we believe the law requires it.
We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Site or any information you transmit to the Site.
Personally-identifiable information will be kept in active files or systems as long as needed to meet the purposes for which it was collected or as required to perform the contractual relationship with you. Thereafter, we will securely dispose of it. We will only ask for and store information necessary for the agreed purpose and for as long as that purpose remains current and in accord with our agreement with you.
We will make reasonable efforts to ensure that the information is accurate and complete.
ACCESS OR CORRECTIONS TO YOUR INFORMATION
If you identify any inaccuracy in your personal information, or if you need to make a change or would like to verify such information, please contact us so that we may update your information in our records or you may go online to our website and update your own information where such access is made available. Our contact information is set forth at the end of this Policy document. We will use commercially reasonable efforts to accommodate all such requests. We will securely dispose of any information which identifies you within a reasonable time should you request in writing that we so do. We will make available details of all information we hold about you upon request and within a reasonable time frame. Such information for ease of your access will be made available to you in .csv format.
INFORMATION GATHERED FROM WEBFORMS
Any information provided by a user is used to communicate directly with that user and is NEVER shared or where required for an authorised financial proposal or purpose. The data is stored securely. Users may request to no longer be contacted and we will honour any such requests. In addition, users have a clear option to unsubscribe from any email communications and we will honour any such requests.
USE OF WEB BEACONS
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customise our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons can be refused when delivered via email. If you do not wish to allow Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
THIRD PARTY LINKS
COMPLIANCE WITH LAW
We comply with all applicable privacy laws and regulations. We may be compelled to surrender personal user or customer information to legal authorities without expressed user consent if presented with a court or similar legal order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. In the event of a violation of the terms and conditions of usage of this website or a violation of any restrictions on usage of materials provided in or through this website, we may disclose personal user information to our affected business partners or legal authorities.
MODIFICATIONS TO POLICY
QUESTIONS OR COMMENTS OR TO CONTACT US
This policy was updated on: 22nd December 2020